What I do
I create engaging, user-centric content that bridges the gap between business goals and audience needs.
I create engaging, user-centric content that bridges the gap between business goals and audience needs.
Chatbots, onboarding, mobile and web, user journeys
Labels, buttons, error messages, tooltips, instructional copy
Audience analysis, content audit, cross-chanel strategy, analytics
A/B testing, proof of concept, design thinking, prototyping
Localisation, quality control, workflow management
Web and editorial copy, email campaigns, SEO & social media